Frequently Asked Questions
Shipping & Delivery
How long will it take to process and receive my order?
All orders will be processed within 24 working hours. After an order is processed, you will receive a confirmation email, and your items will be delivered within 3 to 5 working days.
How long will it take to deliver a pre-ordered item?
Pre-orders will be fulfilled in 6 to 8 weeks. We apologise that we are unable to provide a more precise estimate given global logistics and supply disruptions.
If your order includes both stocked and pre-ordered items, your entire order will be delivered when the pre-ordered items arrive. If you would like us to deliver only the items that are in stock first, please leave a note in your order upon checkout.
Thank you very much for your patience!
What are your shipping rates?
We are pleased to offer free shipping on all orders within Singapore. All orders will be trackable and tracking numbers will be provided with the confirmation email.
Do you ship internationally?
We do! Simply contact us at aevary@aevary.com and we will be happy to provide you with a quote for shipping to your location.
Returns & Exchange
What is your return and exchange policy?
We have full confidence in our products and believe that you will love them too. However, should you wish to return or exchange an item, you may do so within 30 days of the date of purchase. Simply contact us at aevary@aevary.com and a customer service associate will be in touch with you within 1 business day. Returns must be unused, unwashed, and in the original packaging.
For more information, please click here.
For more information, please click here.
Product & Material
Which material is more suitable for me: bamboo or cotton?
Bamboo feels silky and delicate, and drapes luxuriously on the bed. It has a higher sheen than cotton, and wicks moisture very well. As such, it is ideal for those who sleep without the aircon on.
Our cotton sheets are great for those who prefer a more tailored look on the bed. They are breathable but thick and durable so are ideal if you have pets or those who wash their sheets very frequently.
Our cotton sheets are great for those who prefer a more tailored look on the bed. They are breathable but thick and durable so are ideal if you have pets or those who wash their sheets very frequently.
Will my sheets shrink after being washed?
There may be some minor natural shrinkage after the first wash, but this will not affect your use of the sheets as all Aevary sheets are slightly oversized to account for this.
What are your sheet sizes?
| Size | Fitted Sheet | Quilt Cover |
|---|---|---|
 Single |
91cm x 200cm x 42cm (36" x 79" x 17") |
140cm x 213cm (55" x 84") |
 Super Single |
106cm x 200cm x 42cm (41" x 79" x 17") |
140cm x 213cm (55" x 84") |
 Queen |
152cm x 200cm x 42cm (60" x 79" x 17") |
213cm x 213cm (84" x 84") |
 King |
183cm x 200cm x 42cm (72" x 79" x 17") |
244cm x 213cm (96" x 84") |
 Super King |
200cm x 203cm x 42cm (79" x 80" x 17") |
259cm x 234cm (102" x 92") |
 Pillowcase |
51cm x 76cm (20" x 30") |
|
 Bolster Case |
38cm x 106cm (15" x 42") |
|
| Size | Fitted Sheet |
|---|---|
 Baby Cot |
130cm x 70cm x 20cm (51" x 28" x 8") |
Fabric Care
How should I wash my sheets?
Our sheets are very low maintenance—simply pop them in the washer and wash on cold with a mild detergent. Line dry or tumble dry on low. Pro tip: line dry for a (largely) wrinkle free finish. Alternatively, tumble dry until 80% dry and then hang up till fully dry to minimise wrinkles.
Do I need to wash my sheets before using?
Our sheets come pre-washed, so they can be used right out of the box. Of course, if you have sensitive skin or any allergies, it is best to wash them first before using.
